• slidebg1

  1. Sales for all pedal sets are final. No returns accepted*.
  2. Payment is due immediately upon checkout
  3. ProtoSimTech is not responsible for lost, stolen, damaged or misdirected items during shipping
  4. ProtoSimTech is not responsible for any injury sustained while handling or operating ANY component attached to and/or shipped with the PT-1 pedal set
  5. A signature will be required upon delivery of each pedal set
  6. In the case of a defective component, contact ProtoSimTech immediately
  7. Buyer is responsible for all taxes, duties, customs, or other fees required by their government
  8. All items will be shipped to the address indicated by the customer. No exceptions
  9. All sales require at least a 3-4 business day processing time
  10. Shipping prices listed on ProtoSimTech.com do not necessarily represent FedEx published rates and may include processing charges levied by this company
  11. Images on our website may not accurately represent the current version of our pedals (our pedals are constantly evolving over time)
  12. ProtoSimTech reserves the right the change the Terms of Sale $ Shipment at any time, without notice
  13. Limit 1 pedal set per customer
Special exceptions can be made in certain cases. Contact ProtoSimTech for details.

Shipping info and Procedure

If you live in the US, We will be shipping your items using FedEx. We use FedEx as our main carrier because of the level of service and reliability we've received. 

If you live outside the US, we will be using USPS (United States Postal Service) only. This is the least expensive option. The shipping costs will vary depending on where you live. You will be able to see the costs before you checkout. The recipient will be responsible for any and all customs fees and VAT's once the package has been delivered.

There will be a 3-4 business day handling time for each batch. That means that once your order has been completed, we will send you a shipping confirmation within 3-4 days.

Once you've checked out and paid for your items, you will receive an email with an invoice. Once we have packed up your items for shipment, we will print your shipping label. Once this label has been printed, you will receive another email with a shipping confirmation. This confirmation will have your tracking info. (NOTE: Printing the shipping label does not mean your package has been shipped)You will want to make sure and save this information. All emails will be sent to the address you used when registering with www.ProtoSimTech.com.

And last, but certainly not least, every package sent from our facility will require a signature when delivered (International customers may not have to sign for their package). This helps protect both the customer and us.


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We encourage you to join our website! You can register with us, which will help speed up the process when ordering our pedals.

 

Customer Support

We are here to help you! Questions, comments, ideas. or if you even want to talk about cars. We would love to hear from you.


Significant Cosmetic change coming to the PT-1

Chris Smith On March 12, 2015 0 Comments

We've decided to make a significant cosmetic change to the PT-1 pedal set. This decision, while not easy to make,...

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ProtoSimTech Launches New Website!

Chris Smith On October 27, 2014 0 Comments

ProtoSimTech has launched it's new website as we prepare for the launch of our new PT-1 Pedals. We have been working...